“The Man, oh, you don’t know the Man? He’s everywhere. In the White House… down the hall… Ms. Mullins, she’s the Man!!!”
— School Of Rock
The above-quoted film is PURE GENIUS! One, because Jack Black is in it. And two, because it’s all about rock ‘n’ roll. Aside from offering a historically-driven, rock snob rendezvous, the film provides an insightful guise into the glorious world of interpersonal communications.
‘The Man.’ Just slang that connotes a position of power. Often understood in a derogatory sense, ‘the man’ is not always a position to be frowned upon, rather respected for its level of relative contextual authority. More examples? Sure!
In the world of web design, YOUR CLIENTS ARE ALWAYS THE MAN! Like it or not. This, again, is why I credit Project Management as the most challenging aspect of a web design. At my New York web design firm, I used to struggle with my ability to placate the client, whilst NOT losing my mind. It is a feat that our lead Project Manager possesses! It is THE REASON that I prefer that “back of the house” work flow.
However, since your client is THE MAN, you need not get yourself in a tizzy! Learn to deal with it!
Learning How To Deal With The Man
Dealing with the man, or your client, basically means understanding boundaries.
However, the customer is NOT always right in website design.
You ARE ALWAYS right. Okay, well maybe that’s a stretch! But, it is certainly your job to offer the professional, expert opinion of your website design company.
In order for the web design project to render a sound product. Not to mention the sanity of all involved.
The biggest thing you can do to alleviate the stressors of web design is to LISTEN. People don’t realize that confusion is at the CORE of all issues in the work environment. Really. Take a look at some of these examples:
Well, the web designer and the client clearly had a disconnect upon initial conversation, leading to an erroneous, unwanted design.
The client’s inconsistency with the design approval set the web designer back.
It should be clear, at this point, that frequent and effective communication are paramount to web design success.